New
Customers 
Setting up your
emailGetting your email up and running on the DK Web Designs network
is relatively simple, provided you follow the instructions below. Since DK Web
Designs uses Microsoft Outlook as a standard, it will be used to outline the details
below. If you do not use Microsoft Outlook please consult your mail clients documentation
using the following instructions.
Please
note that not all clients will be able to send email, this is a limitation set
by your ISP preventing the use of port 25 SMTP.
If you are able to recieve email but not send email then you will need to contact
your ISP to have port 25 disabled otherwise you will need to use your ISP's SMTP
mail servers.
Listed are the following two steps that need to
be taken to properly setup and configure your DK Web Designs email accounts.
STEP
1The first step
in setting up a POP3 email account is to add an "email user" to your
hosting server. Simply
contact
us or create a ticket using the
Ticket
Manager requesting us to create a specific email account.
Note:
To create a * (catch all) mailbox you create a mailbox called just that, catchall.
That mailbox is a keyword and will catch all emails sent to addresses not listed
as mailboxes. STEP 2
POP/IMAP
Servers
You are allowed to view your email via either the POP or IMAP protocols.
Most email clients default to using the POP protocol, the preferred method of
email retrieval.
Username
Enter the fully qualified email address
of your mailbox. This means you must include the mailbox and the domain in the
form of mailbox@yourdomain.com.
Password
Enter the password
of the mailbox as requested when the email account was created.
Incoming
POP/Outgoing SMTP Servers
Enter in your mail server as mail.yourdomain.com.
making sure to replace 'yourdomain.com' with your specific domain name. If your
ISP does not allow port 25 (SMTP) you will need to use your ISP's SMTP server.
Mail
Relay Settings
To prevent SPAM on the DK Web Designs network we
require you authenticate with our mail server before you send an email. This is
accomplished by sending your login information prior to sending the actual email.
In Outlook there is a check box located under Tools -> Accounts -> Preferences
-> Servers Tab called "My server requires authentication.". You will need to make
sure that the check box is checked so that you can send email.
DOWNLOAD
printable .pdf version of this tutorial
